Benefits

Nexvu Retail is a never before available technology solution that provides retailers with complete visibility into the health, utilization and performance of IT assets in real time from a central location so that you can ensure a stellar user experience and achieve a much higher ROI on these IT assets.

• Proactive IT Management: With complete and comprehensive information on performance and utilization of all the in-store IT assets, you now have valuable inputs for making informed decisions ahead of time.
• End-to-end Visibility: Nexvu Retail provides you with never before visibility into your store IT infrastructure from a central location. You can now monitor and analyze the availability and usability of all in-store IT assets. You can also see 35 unique matrices, in real time, for each and every transaction occurring on the store network.
• Reduced Application Downtime: With extremely granular information available at your finger tips, you can now take proactive steps to ensure network and application availability.
• Optimized Bandwidth Spend: Rather than simply buying more bandwidth to solve the crunch, you now get a better handle on how bandwidth is being used by your store. You can also identify which devices are actually using the bandwidth.
• Improved IT Asset Utilization: Nexvu provides you with utilization patterns and reports for in-store IT assets. You can now reposition those underutilized kiosks and price verifiers at places with higher customer traffic. With real time data available on utilization of various in-store IT assets, you can not only optimize your hardware expenditure but also manage maintenance contracts efficiently. The visibility offered by Nexvu also lets you design efficient placement of these devices.
• Significantly Reduced MTTR: While troubleshooting a network or performance issues, Nexvu Retail point you in the right direction for a quicker understanding of the root cause. This greatly reduces the mean time to repair (MTTR) and increases infrastructure availability.
• Increased Employee Productivity and Satisfaction: With IT systems working as they should, employees no longer have to face irritated customers. This significantly increases their productivity and overall store working environment.
• Better Shopping Experience for Customers: When the orchestra of store-IT assets is plays in synchronization with energetic employees, the symphony sure sounds melodious to your customers. Fully functioning systems and well placed devices make shopping all the more pleasing and addictive.